This Privacy Policy explains what information FlexFit (“we”, “us”, “our”) collects when you visit or buy from flexfitstore.com, how we use it, and the choices you have. We are a wellness store based in Dubai, United Arab Emirates.
Who we are
Our website address is https://flexfitstore.com. If you have any questions about this policy or your data, contact us at [email protected].
Information we collect
When you place an order, we collect the details you provide to fulfil it — such as your name, email address, phone number and shipping address. We also automatically collect limited technical information when you browse, such as your IP address, browser type and device information, along with pages viewed, to keep the site secure and working properly.
Cookies
We use cookies and similar technologies to make the Store work — for example to remember the items in your cart and your session as you move through checkout. Some cookies are essential to core functions such as the shopping cart and secure checkout. You can control or delete cookies through your browser settings, though disabling essential cookies may affect how the Store works.
Payments
Payments on flexfitstore.com are currently processed by our cryptocurrency payment processor, NOWPayments. When you pay, the information needed to complete the transaction is handled by NOWPayments under their own privacy policy. We do not collect or store your payment credentials or wallet details on our own servers; we receive confirmation of payment so we can process your order.
Analytics and third-party services
We may use privacy-conscious analytics to understand how visitors use the Store in aggregate — for example which pages are popular — so we can improve it. This data is used in aggregate and is not used to identify you personally. We may also rely on service providers (such as hosting, delivery couriers and our payment processor) who process data on our behalf solely to provide their service.
How we use your information
We use your information to process and deliver your orders, provide customer support, communicate with you about your purchase, prevent fraud and keep the Store secure, and comply with our legal obligations. We do not sell your personal data.
Who we share your data with
We share personal data only as needed to run the Store: with our payment processor (NOWPayments) to take payment, with delivery couriers to ship your order, and with service providers who host and maintain the site. We may also disclose information where required by law.
How long we keep your data
We keep order and contact information for as long as needed to fulfil your order, provide support and meet legal, accounting and record-keeping requirements. When it is no longer needed, we delete or anonymize it.
Your rights
You can request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it, subject to any data we are required to keep for legal or administrative reasons. To make a request, email [email protected].
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.